1. Describe the four factors that directly influence individual behaviour and performance.
2. Summarize the five types of individual behaviour in organizations.
3. Describe personality and discuss how the “Big Five” personality dimensions and four MBTI types relate to individual behaviour in organizations.
4. Summarize Schwartz’s model of individual values and discuss the conditions where values influence behaviour.
5. Describe three ethical principles and discuss three factors that influence ethical behaviour.
6. Describe five values commonly studied across cultures and discuss the diverse cultures within Canada.
7. A provincial government department has high levels of absenteeism among the office staff. The head of office administration argues that employees are misusing the organization’s sick leave benefits. However, some of the mostly female staff members have explained that family responsibilities interfere with work. Using the MARS model, as well as your knowledge of absenteeism behaviour, discuss some of the possible reasons for absenteeism here and how it might be reduced.
8. It has been said that all employees are motivated. Do you agree with this statement?
9. Studies report that heredity has a strong influence on an individual’s personality. What are the implications of this influence in organizational settings?
10. All candidates applying for a management trainee position are given a personality test that measures the five dimensions in the five-factor model. Which personality traits would you consider most important for this type of job? Explain your answer.
11. Compare and contrast personality with personal values, and identify values categories in Schwartz’s values circumplex that likely relate to one or more personality dimensions in the five-factor personality model.
12. The CEO and two other executives at an automotive parts manufacturer were recently fired after being charged with fixing prices on several key automotive parts sold to the auto industry. Executives at competing manufacturers face the same charges for also participating in this collusion. Profit margins have come under intense pressure in the industry, which could cause one or more auto parts firms (possibly this company) to go bankrupt. When the wrongdoing was discovered, most employees involved in product pricing (but not implicated in price fixing) were surprised. The executives were highly respected in their fields of expertise, so many staff members interpreted the unusual pricing decisions as a new strategy, not an illegal activity. Apply your knowledge of personal and ethical values and behaviour to explain why the unethical activity may have occurred.
13. “All decisions are ethical decisions.” Comment on this statement, particularly by referring to the concepts of moral intensity and moral sensitivity.
14. People in a particular South American country have high power distance and high collectivism. What does this mean, and what are the implications of this information when you (a senior executive) visit employees working for your company in that country?